The Zoom app may also get stuck while connecting when you’re using it on your Android. Click on the arrow pointing down you’ll see next to the name.On the sign-in screen, select the profile you’re going to remove.You’ll need to create a new user to log in, so this is typically a last resort. To uninstall an app, right-click on it.Īs part of rebooting all the settings in your Chromebook, you can try removing your profile.Select “More tools” from the Chrome menu.Uninstall unnecessary apps by following the steps below: Click on the three-horizontal line at the top-left corner of the screen.ĭeleting apps with high CPU or memory usage may free enough space for Zoom to run faster.Open Chrome and click on “More” at the right top corner.Resetting the settings on your Chromebook may erase and fix some configurations that are interfering with the Zoom app. If that doesn’t work, here you’ll find some troubleshooting you can try. For that reason, the first step will always be to check your internet connection. If your Zoom is stuck while trying to connect on your Chromebook, remember that VoIP requires a steady connection. Reboot your computer and start the Zoom app again.Check the box next to “Temporary files.”.Tap on the dropdown icon and from the list displayed select “C: drive.”.Open the app by clicking the “Enter” key.Click on the Windows Key and search for “Disk Cleanup.”.Here’s how to delete the temporary cache: Windows stores temporary files to improve the speed of frequent tasks, but over time, they can become corrupt and interfere with apps. Select “Add,” then check “Private” and “Public” boxes in the dialog and save.If Zoom isn’t on the list, select “Allow another app.”.Check both “Private” and “Public” boxes on the entry.Select “Allow apps to communicate through Windows Defender.”.On the taskbar in your computer search for “Windows Defender.”.To allow Zoom access manually, follow the steps below: To preserve the security of your device, the Firewall will sometimes prevent certain software and online platforms from accessing your private network. Check that the network is not experiencing any issues.If that’s the case, you can check if the platform has reported any problems. For additional verification there are safe websites like you can use.Īnother common possibility for this error in Zoom is the network experiencing server issues.Tap on “Network and Internet.” You’ll be able to see your connection’s status. Follow the instructions below to check the status of your connection: Most of the time, this error occurs cause your internet connection is experiencing momentary issues. If you are a Windows user and are stuck in trying to connect to a Zoom meeting, there are several possible solutions you can try. If none of these solutions work, reinstall the app and log in with your credentials to reset your settings. Click on DNS, and you’ll find a “+” sign.Tap on your connection and select the “advanced” option.You can reset your DNS settings by following the instructions below: If your DNS server got an error, your device might be trying to connect to a different IP address. Select the “Security and Privacy” option.You can disable your PC’s firewall, which might be preventing Zoom from connecting through certain ports. If the error persists and the servers are up and running, here are some more advanced alternatives that may solve the problem. If their service is unavailable, it’s likely that meeting participants will have the same problem. If your network works fine, check if Zoom isn’t experiencing any server issues via Zoom Status. A frequent need for power cycling could be a sign of a wrongly-configured network. Power cycling preserves most network settings and can solve momentary network lapses. Turn off the router, wait for roughly 30 seconds, then turn it on. Power cycling the router is usually the first thing you could try. Checking your internet connection and refreshing the app will be the right place to start. When the screen of your Zoom App is stuck in connecting, it means that there is a network or server issue you need to address to solve it. We’ve compiled troubleshooting that will help you get through this error with ease, no matter the OS you’re using. There’s nothing more frustrating than an unexpected error that prevents us from connecting to a scheduled meeting. As with any other application, it experiences occasional errors and the most common one is when it gets stuck in connecting when you’re trying to join a meeting. This doesn’t mean, however, that the application will work perfectly every time. Among the main networks used for online meetings, including the ones developed by Microsoft and Google, Zoom has managed to stay on top as the most popular.
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